Policy

Welcome to www.jobgiantfreelance.net (“JobGiant Freelance,” “we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us — particularly in the context of freelance and employment opportunities across the African continent and the United Kingdom.

This Privacy Policy applies to all visitors, users, freelancers, and clients who access the site or use our services (“users”).

1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.

• Processing: Any operation performed on personal data, whether by automated or manual means.

• Data Controller: The entity that determines the purposes and means of processing personal data.

• Data Processor: The entity that processes personal data on behalf of the controller.

• Third Party: Any entity other than the user, controller, or processor.

2. Who We Are

JobGiant Freelance is a digital employment and freelance platform connecting talent from Africa and the UK with businesses and organizations worldwide.
We are committed to secure, inclusive, and efficient employment and freelance solutions that empower individuals and organizations.

3. What Information We Collect

We may collect the following types of data:

• Identification Data: Full name, date of birth, gender

• Contact Data: Email, phone number, postal address

• Professional Data: CV/resume, skills, work history, certifications

• Demographic Data: Nationality, location, languages spoken

• Technical Data: IP address, browser type, device info

• Usage Data: Interaction logs, job views, application activity

• Marketing Preferences: Opt-ins for newsletters, promotions, job alerts

4. How We Collect Data

• Directly from you: When creating an account, updating a profile, or applying for a freelance job

• Automatically: Through cookies, server logs, and analytics tools

• From third parties: Such as background check providers, references, and employers (with your consent)

5. Legal Bases for Processing

Our processing is based on one or more of the following legal grounds:

• Consent: You have provided explicit permission

• Contractual necessity: To provide services you request

• Legal obligation: To comply with applicable laws

• Legitimate interests: For fraud prevention, analytics, and platform improvement

6. How We Use Your Data

We use your personal data to:

• Create, verify, and manage your user account

• Match freelancers with relevant projects or job postings

• Facilitate communication between users and clients

• Deliver customer support

• Send job alerts and marketing materials (with your consent)

• Improve platform functionality and performance

• Conduct research and analytics

7. Cookies and Tracking

We use cookies and tracking technologies to improve your experience:

• Essential Cookies: Enable basic site functionality

• Performance Cookies: Help analyze site usage

• Functional Cookies: Remember preferences

• Marketing Cookies: Deliver personalized content (only with consent)

You can manage your cookie preferences in your browser or our cookie banner.

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
You may request deletion of your data by contacting us at privacy@jobgiantfreelance.net.

9. Data Sharing and Disclosure

We may share your personal data with:

• Employers and Clients: In accordance with your profile and job preferences

• Service Providers: For hosting, analytics, and communication

• Legal Authorities: When required by law or for legal proceedings

• Partners: In joint employment initiatives or programs (only with consent)

10. International Data Transfers

Your personal data may be transferred to countries with different data protection laws. Where applicable, we use safeguards such as:

• Standard Contractual Clauses (SCCs)

• Data processing agreements

• Jurisdiction-specific compliance measures

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your data

• Correct or update inaccurate data

• Request data deletion

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

Jurisdiction-Specific Rights:

• South Africa – POPIA

• Nigeria – NDPR

• EU/EEA – GDPR

To exercise these rights, contact us at privacy@jobgiantfreelance.net.

12. Data Security

We implement industry-standard security measures, including:

• Data encryption in transit and at rest

• Access controls and role-based permissions

• Secure hosting infrastructure

• Regular audits and system monitoring

While we strive to protect your data, no method of transmission is 100% secure.

13. Children’s Privacy

JobGiant Freelance is not intended for users under the age of 18.
We do not knowingly collect data from children. If we become aware that a child has provided personal data, we will delete it promptly.

14. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content or privacy practices of these websites. We encourage users to review their policies.

15. Employer and Job Posting Responsibilities

Employers and clients are independently responsible for complying with data protection laws. Freelancers should review the privacy practices of each job poster before submitting personal information.

16. Marketing Communications

You may opt out of promotional emails at any time by:

• Clicking the “unsubscribe” link in our messages

• Updating your preferences in your account settings

17. Automated Decision-Making

We may use AI and algorithms to suggest job matches or assess candidate compatibility. However, final decisions are always reviewed by humans, and you have the right to contest decisions made through automated processes.

18. Data Breaches

If a data breach occurs and your personal data is affected, we will notify you and the appropriate regulatory authority as required by law.

19. Contact Information

Data Protection Officer (DPO)

For privacy concerns or questions, contact:
📧 Email: privacy@jobgiantfreelance.net
📬 Address:
1A Westerton Road,
East Mains Industrial Estate,
Newbridge EH52 5AU
United Kingdom
📞 Phone: [Insert Contact Number]

20. Complaints and Regulatory Authorities

If you are dissatisfied with how your data is handled, you may contact:

• South Africa: Information Regulator (POPIA)

• Nigeria: National Information Technology Development Agency (NITDA)

• EU/EEA: Your national data protection authority

21. Policy Updates

We may revise this policy occasionally to reflect legal or operational changes. Users will be notified via email or through a notice on the site.

22. Consent

By using www.jobgiantfreelance.net, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.